Return PolicyUpdated 4 months ago

We're happy when you're happy and we proudly stand behind our products. Should you find yourself less than satisfied with your order, shoot us an email at [email protected] within 30 days of delivery and we'll give you instructions for returning your order.

To return your product, you should mail your product to:

Stiles

150 W 88th St, Ste 114

Bloomington MN 55420

United States

You are responsible for paying your own shipping costs for returning your item. Original shipping costs are non-refundable.

If you are returning an item(s) valued over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

Our policy lasts 30 days. If 30 days have gone by since your purchase, we are unable to offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Gift cards are non-returnable and non-refundable.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where partial or no refunds are granted (if applicable):

• Any item not in its original condition, is damaged, or missing parts for reasons not due to our error
• Sale items cannot be refunded.
• Any item that is returned more than 30 days after delivery

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. To receive a full refund of the purchase price (minus shipping), all items must be received back in new and unused condition. At our discretion, partial refunds will be issued for use or damage. Rest assured, we are happy to discuss the condition of your product prior to your return if you have any concerns. Refunds issued may take up to 10 days to process.